audi claims top spot in 2016 JD Power CSI rankings

In a national dealership landscape tarnished by recalls and a declining customer experience, we applaud Audi of America for their unwavering commitment to the “Kundenbegeisterung” philosophy. Defined in English as “Inspiring customer delight." The phrase embodies the Audi mission to reinvigorate its U.S. dealership experience. The improvements helped Audi sell a record 200,000 units last year, and vaulted the four rings to the top of JD Power's coveted CSI rankings.